Contact Us

customercare-US@smoothskin.com

Return Policy:

SmoothSkin devices can be returned within 30 days from delivery. Customers are responsible for return shipping. Shipping is not included in refunds. Please retain your proof of purchase and the original packaging, as it is required for all returns and refunds. To initiate a return, please contact our Customer Support team at customercare-US@smoothskin.com and provide your proof of purchase and a brief description of why you would like to initiate your return. Customer service will respond with the return address and your return instructions. Please note, the shipping warehouse does not accept returns. Please contact customer service for return instructions.

We are unable to ship to PO Boxes for this sale. Any order that is placed to a PO Box will be canceled and refunded.
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Backorders will ship in 28 days.
Return Policy

SmoothSkin devices can be returned within 30 days from delivery. Customers are responsible for return shipping. Shipping is not included in refunds. Please retain your proof of purchase and the original packaging, as it is required for all returns and refunds. To initiate a return, please contact our Customer Support team at customercare-US@smoothskin.com and provide your proof of purchase and a brief description of why you would like to initiate your return. Customer service will respond with the return address and your return instructions. Please note, the shipping warehouse does not accept returns. Please contact customer service for return instructions.